Política de envío

Last updated: September 25, 2026

At PawPerk, we want you to have a clear understanding of how shipping works before placing your order.

Free Shipping

Free shipping is available on all orders.

There are no additional shipping fees added at checkout for standard shipping.

Order Processing

Orders are processed within the timeframe stated on the applicable product page.

Processing time refers to the time needed to prepare your order before it is handed over to the shipping carrier.

Delivery Times

After your order has been processed and shipped, delivery times may vary depending on the shipping carrier, destination, customs procedures, weather, and other circumstances outside our control.

Estimated delivery times, when available, are provided on the applicable product page or during checkout.

Please note that estimated delivery times are not guaranteed and may be affected by circumstances outside of PawPerk's control.

Tracking

When tracking information is available, it may be provided after your order has been shipped.

Tracking information may take some time to become active after the carrier receives the package.

Shipping Delays

If your order is significantly delayed or does not arrive within the applicable delivery timeframe, please contact us using the contact information provided on our website.

We will review the available tracking and shipping information and determine what assistance may be available.

Incorrect Shipping Information

Please make sure your shipping information is accurate and complete before placing your order.

If an order is returned or delayed because incorrect or incomplete shipping information was provided, please contact us so we can review the situation and determine what options may be available.

Contact Us

If you have questions about shipping or the status of your order, please contact us using the contact information provided on our website.

Email: EJEA.contact@gmail.com

Business name: PawPerk